With the rise of social media, your online reputation can be found much more readily than your offline. It also has a life of its own: Even if you nothing, it will exist and is more likely to be negative than positive.
Many business owners say that their reputation is based on word of mouth and that their online reputation doesn’t matter: But your online reputation is word of mouth on steroids. Word-of-mouth and reputation are key factors in determining long-term business success.
As the digital economy becomes increasingly transparent it is impossible for poor performing companies to hide from dissatisfied customers or disgruntled employees.
In the hyper-connect digital world, it matters what people say about you and your business as comments and reviews are amplified across the world with a click of a button.
Repeated research shows that almost 90 percentage of prospective customers read reviews before they buy and most trust these reviews as much as they do recommendations from friends. B2B businesses aren’t as impacted by review and rating sites as B2C, but their online reputation stil has the same impact. Take control of your online reputation – don’t let it take control of you.
WSI has the technology, experience and expertise to turn a damaged reputation into a company strength – helping ensure business prosperity for years to come.
Your reputation deserves the best partner.
‘It takes 20 years to build a reputation and five minutes to ruin it‘ – Warren Buffett